If you have any Query, Questions, Comments or Interested in buying a new policy, please feel free to reach us from any of the touch points mentioned below and we'll be happy to assist you.
Write to us
L&T General Insurance Company Limited
6th Floor, City 2, Plot No. 177,
CST Road, Near Bandra Kurla Telephone Exchange,
Kalina, Santacruz (East),
Mumbai – 400098, India
Find an L&T Insurance branch near you by selecting your State and City with the help of our dropdown menus and find the nearest branch located near you.
Select State:
Select City:
Step1 Call us on toll-free number: 1800-209-5846
Email on 'help@ltinsurance.com'
Visit us at our branches
Write to us at: Grievance Redressal Officer, HO Address
Fax us at: HO Fax Number
Step2 If the resolution provided does not meet your expectations,
please email to 'grievance@ltinsurance.com'
Step3 If you are not still satisfied with the resolution,
please email to 'ceo@ltinsurance.com'
Step4 If after having followed Steps 1, 2 and 3, your issue
remains unresolved, you may approach the Insurance
Ombudsman for Redressal. Click here to get details on
Insurance Ombudsman offices.
OMBUDSMAN OFFICES
Areas of Jurisdiction
Addresses of the Ombudsman Offices
State of Gujarat and Union Territories of Dadra & Nagar Haveli and Daman and Diu.
AHMEDABAD
2nd Floor, Ambica House,
Nr. C U Shah College, 5, Navyug Colony,
Ashram Road,
AHMEDABAD-380014
Tel: 27546150, Fax: 079-27546142
Email: insombalhd@rdiffmail.com
States of Madhya Pradesh and Chattisgarh.
BHOPAL
1st Floor, 117, Zone II
(Above D M Motors Pvt. Ltd.),
Maharana Pratap Nagar,
BHOPAL-462 011
Tel: 0755 - 2769200, Fax: 0755-2578103
Email:insombmp@satyam.net.in
DELHI
2/2 A, Universal Insurance Bldg,
Asaf Ali Road,
NEW DELHI-110 002
Tel: 23239611, Fax: 011-23230858
Email:
insombudsmandel@netcracker.com
States of Andhra Pradesh, Karnataka and Union Territory of Yanam - a part of the Union Territory of Pondicherry.
HYDERABAD
6-2-46, Yeturu Towers,
Lane Opp. Saleem Function Palace,
A C Guards, Lakdi-Ka-Pool,
HYDERABAD-500 004
Tel: 55574325, Fax:040-23376599
Email:insombud@hd2.vsnl.net.in
State of Kerela and Union Territory of
(a) Lakshadweep
(b) Mahe-a part of Union
Territory of Pondicherry.
KOCHI
2nd Floor, CC 27/2603 Pulinat Bldg,
Opp. Cochin Shipyard, M G Road,
ERNAKULAM-682 015
Tel: 2373334, 2350959, Fax:0484-2373336
Email:
insuranceombudsmankochi@hclinfinet.com
States of West Bengal, Bihar, Sikkim, Jharkhand and Union Territories of Andaman and Nicobar Islands.
KOLKATTA
North British Building 29,
N S Road, 3rd Floor,
KOLKATTA-700 001
Tel: 22212666, 22212669,
Fax:033-22212668
3rd Floor,
Jeevan Seva Annexe (above MTNL),
S V Road, Santacruz (W),
Mumbai-400 054
Tel: 26106889, EPBX:022-26106889
Fax:022-26106052, 26106980
Email:ombudsman.i@hclinfinet.com
States of Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.
GUWAHATI
Aquarius Bhaskar Nagar, R G Baruah Road,
GUWAHATI 781 021
Tel: 2413525 EPBX:0361-2415430
Fax: 0361-2414051
Address and contact number of Governing Body of Insurance Council
Secretary General
Governing Body of Insurance Council
5th Floor, Royal Insurance Building,
14 Jamshedji Tata Road, Churchgate,
Mumbai 400020
Tel:022-22817515
Email: inscoun@vsnl.net